Front Desk Manager ? Location: Near Bahadurgarh, Garh Mukteshwar, Hapur – 245208, Uttar Pradesh, India
About the Role
Mamaya Resorts & Spa is looking for a friendly, professional, and customer-focused Front Desk Manager to be the first point of contact for our guests. If you have excellent communication skills, a positive attitude, and a passion for hospitality, we'd love to hear from you.
Key Responsibilities
Welcome guests with a warm and professional attitude.
Handle guest check-ins and check-outs efficiently.
Answer phone calls and respond to guest inquiries.
Manage room reservations and booking records.
Coordinate with housekeeping and other departments for smooth guest service.
Handle guest requests and resolve concerns professionally.
Maintain accurate records and ensure the reception area is clean and organized.
Provide information about resort facilities and local attractions.
Requirements
Minimum Qualification: 12th Pass / Graduate.
Previous experience in Front Office, Reception, or Hospitality is preferred.
Excellent English and Hindi communication skills.
Good personality and professional appearance.
Basic computer knowledge (MS Office, Email, Hotel PMS is an advantage).
Strong customer service and interpersonal skills.
Ability to work in rotational shifts, weekends, and holidays when required.
What We Offer
Competitive Salary
Professional Work Setting
Growth opportunities Opportunities
Supportive Team Culture
Meals & Other Benefits (as per company policy)
How to Apply
Interested candidates can apply through LinkedIn or share their updated resume
[email protected]
Join Mamaya Resorts & Spa and become part of a team dedicated to delivering exceptional hospitality experiences.
📌 Front Desk Receptionist (Uttar Pradesh)
🏢 Mamaya Resort and
📍 Uttar Pradesh