Chief Operating Officer

Location: Faridabad

Industry: Automotive Manufacturing
Reports to: Managing Director

Turnover: Around 800 Crs

Role Overview

This role will be the pivotal part of the Companys Management Team and the incumbent will be responsible for leading the entire Corporate Operations and sales & marketing for the business. Incumbent will strive to bring the best practices and global standards to deliver world class competitive Quality products at the nearest place of customers facility with an effective delivery model. Lead the team and build capabilities in such a manner that it could have the tenacity to sustain high growth requirements of the company with expected top and bottom line (P&L;). The role requires a deep understanding of business fundamentals with a strong ability for outcome based execution, sense of financial prudence and ability to build brands.

Role & responsibilities

Business Excellence

- Create a large basket of quality product line for OEM Customers, channels and global exports to serve their requirements effectively and become a worthy contender for the most preferred brand and vendor in their segments
- Understand the financial aspects of business to make short term (AOP) and long term strategic business plan(Mission) for sustainable and profitable business
- Keep close monitoring on financial state of business and take proactive steps to Optimize the existing resources effectively to obtain desired P&L; as per the AOP (Annual Operating Plan) and ABP (Annual Business Plan)
- Work on CAPEX planning and give working capital requirements in advance for smooth functioning of R&D;, D&D;, Projects and NPD functions
- Keep control on Operative cost to ensure better gross margin and profitability through enhancement of processes, cost optimization projects and innovation
- Close monitoring of Project CAPEX and optimize the available project budget for optimum utilization

Customer Excellence

- Keep self updated on the market activities, trends and competitor strategies pertaining to related products to understand the changing pattern of competition in order to formulate value propositions for customers and the organization
- Build infrastructure to create awareness of their products in the market through attending different conferences/ exhibitions and simultaneously build relations with existing and new customers for better awareness of products




- Ensure efficient and effective customer services are rendered for retaining and obtaining better penetration of existing customers; building new customer base; understanding customer demands and product/service desires; developing/maintaining appropriate price points
- Keep continuous Product research on global market trends and build inhouse capability to endorse customer requirements by improving existing products and developing futuristic products line
- Make significant contribution in overall revenues and P&L; by innovation in design, product development and launching new products as per the OEM customers and market trends

Sales Excellence

- Build strong relationship with existing customers and increase their intake for existing products and get new order for new product launch of customers and work as business partner for them
- Explore domestic and international markets to channelize current business opportunities and extend horizontal growth of business along vertical growth with sustainable and long term business model
- Build After Market sales model to expand the companys presence in channel business and give reach to last mile
- Develop and maintain long-lasting channel partner relationships; visit key partners regularly as needed and proactively/promptly respond to inquiries, acting as the direct and primary contact.

Quality Excellence

- Drive quality standards to improve the quality of products and manufacturing system as per the global manufacturing standard
- Study different global quality standards and competitors benchmark and drive quality team to bring required changes in existing products and ensure same standards have been maintained in new products launch
- Introduce different quality measurements and control (QMS, SPC, CAPA , POKE-YOKE & COPQ) to keep products quality as per the desired standard and reduce on field warranty (FFR) returns
- Ensure Quality team is working around TQM pillars to improve quality standard of current production to match with global quality standards and practices.
- Build Lab Testing facilities and infrastructure to cater Quality assurance of Products

Operations & Process Excellence

- Manage internal & external processes and functions to support the overall Business goals and strategies, without losing sight of the imperative to continuous growth and scaling the organization in an aggressive manner for next levels of performance




- Build and execute an effective supply chain management model to sustain tenacity of aggressive business growth requirement of existing and prospective customers globally
- Guide Project Team to Identify and Maintain right Machine and Technology which will help to produce quality Products in efficient manner also identify right source of machine suppliers
- Monitor installation of new machinery to improve efficacy of process and work on line realignment, reduce cycle time and other improvement plan to optimize resources
- Work continuously on automation of different processes to reduce human interventions
- Ensure effective inventory management for raw materials, WIP and finish goods to reduce impact on working capital
- Analyze raw materials requirements as per the business plan and build strong network of quality and cost effective pool of vendors and suppliers in domestic and global market
- Work on integrated IT and CRM implementation which will drive smooth functioning of overall processes and increase the efficiencies of system

People Management

- Build harmonious and conducive working environment with zero tolerance for any unethical, indiscipline or unrest in manufacturing unit
- Motivate, monitor and manage team in a high Growth environment
- Ensure everybody has defined KRAs and KPIs to provide better role clarity and performance measures
- Close monitoring of team performance and pro actively design to enhance their productivity through Training & development
- Instilling company values & behaviors as demonstrated habits in the organization

Preferred candidate profile

Qualifications

Education

- Bachelors degree of Engineering, or Technology - Mechanical, Automobile, Production, Industrial engineering or a related discipline.
- MBA, Masters degree in Administration, specializing in Operations Management, Supply Chain Management or Strategic Management qualification preferred.
- Lean Six Sigma (Green or Black Belt): Essential for demonstrating expertise in waste reduction, quality control, and manufacturing process optimization.
- Project Management Professional (PMP): Helpful for managing large-scale cross-functional plant expansions or new vehicle program launches.

Experience

- 15-20+ years of progressive operations leadership experience.
- Minimum 5 years in a Chief Operating Officer, Operations Head / Director, or senior executive operations role.
- Strong experience within Automotive component manufacturing, managing multi plant operations & complex global supply chains.

📌 Chief Operating Officer (Faridabad)
🏢 A Client of - Supercfo Advisory Services
📍 Faridabad