Location: Kaniyur, Coimbatore
Salary: 23,000 Net Take Home per month
About the Role
We are looking for a dynamic and motivated Team Lead Last Mile Operations to manage daily last-mile delivery operations, ensure timely dispatches, monitor field executives, and drive operational excellence. The ideal candidate should have experience in logistics operations and team handling.
Key Responsibilities
- Manage end-to-end last-mile delivery operations.
- Supervise and guide Field Executives (FEs) to achieve daily delivery targets.
- Monitor attendance, shift planning, and manpower allocation.
- Ensure on-time dispatches and delivery performance as per SLA.
- Track productivity, delivery success rate, and operational KPIs.
- Coordinate with the hub team and other stakeholders for smooth operations.
- Resolve delivery-related escalations and support field teams.
- Ensure adherence to SOPs, safety guidelines, and compliance standards.
- Prepare daily operational reports and drive continuous process improvements.
Eligibility
- Graduate in any discipline.
- 13 years of experience in logistics, last-mile, courier, or e-commerce operations.
- Experience in handling delivery executives or warehouse teams is preferred.
- Solid leadership, communication, and problem-solving skills.
- Proficient in MS Excel and basic operational reporting.
- Willing to work in rotational shifts.
📌 Team Lead - Last Mile Operation (Coimbatore)
🏢 Delhivery
📍 Coimbatore
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