ITIL & ITSM Specialist | Change & Problem Management Pune Blore 2+yrs

ITIL & ITSM Specialist | Change & Problem Management Pune Blore 2+yrs

06 Aug
|
White Horse Manpower Consultancy
|
Pune

06 Aug

White Horse Manpower Consultancy

Pune

Manage Change Management Problem Management processes as per ITIL standards
Conduct Root Cause Analysis (RCA) for recurring incidents implement preventive actions
Perform impact assessments risk analysis before implementing production changes

Required Candidate profile

ITIL V3 / V4
ITSM
Change Management
Problem Management
Incident Management
RCA
Risk Assessment
ServiceNow
Remedy
BMC Helix
SLA & KPI Reporting
Governance
Stakeholder Management

Perks and advantages

Plus incentives and bonuses

📌 ITIL & ITSM Specialist | Change & Problem Management Pune Blore 2+yrs
🏢 White Horse Manpower Consultancy
📍 Pune

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