Role & responsibilities

- Supervise daily warehouse activities, including receiving, storage, order picking, packing, and shipping.
- Lead, motivate, and monitor warehouse associates to ensure productivity and performance targets are achieved.
- Allocate work assignments and manage shift schedules effectively.
- Ensure inventory accuracy through regular cycle counts and stock reconciliation.
- Maintain proper warehouse organization and storage practices.
- Monitor inbound and outbound shipments to ensure timely processing.
- Ensure compliance with company policies, quality standards, and health & safety regulations.
- Train new employees on warehouse procedures, equipment, and safety practices.
- Identify process improvement opportunities to increase operational efficiency.
- Coordinate with production, procurement, logistics, and customer service teams.
- Prepare daily operational reports and communicate performance metrics to management.
- Investigate inventory discrepancies and implement corrective actions.
- Ensure proper handling and maintenance of warehouse equipment and materials.

Preferred candidate profile

- Bachelor's degree or Diploma in Logistics, Supply Chain, Business Administration, or a related field (preferred).
- 3 to 5 years of warehouse experience, including at least 12 years in a supervisory or team leader role.
- Experience with Warehouse Management Systems (WMS)



and ERP software.
- Proficiency in Microsoft Excel and basic computer applications.

Required Skills

- Robust leadership and team management abilities.
- Good communication and interpersonal skills.
- Excellent organizational and time management skills.
- Inventory management and stock control knowledge.
- Problem-solving and decision-making skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of warehouse safety standards and procedures.
- Analytical mindset with attention to detail.
- Basic reporting and documentation skills.
- Ability to operate or supervise the use of material handling equipment (forklift certification is an advantage, where applicable).

Key Performance Indicators (KPIs)

- Inventory accuracy.
- Order picking and dispatch accuracy.
- On-time shipment performance.
- Warehouse productivity.
- Safety compliance and incident rate.
- Team attendance and performance.
- Stock loss/damage rate.
- Customer order fulfilment accuracy.

Preferred Competencies

- Leadership and coaching.
- Accountability.
- Continuous improvement mindset.
- Customer focus.
- Team collaboration.
- Adaptability.
- Quality orientation.
- Integrity and professionalism.

If you are interested in this opportunity, please share your updated resume at : [email protected]

📌 Operations Team Lead (Pune)
🏢 FM India Supply Chain
📍 Pune