Qualification : Any degree with hospital operations experience
Role & responsibilities:
- Ensure smooth functioning of all healthcare operations in the assigned hospital.
- Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
- Ensure smooth functioning of the assigned branch.
- Monitor patient waiting times and coordinate with departments to reduce delays
- Focus on patient satisfaction and quality.
- Address patient queries ,concerns and escalations promptly
- Ensure smooth patient flow.