- Productive Handling of Calls.
- Serves customers by providing relevant information.
- Resolving internal service problems and escalating, if needed.
- Providing proactive customer outreach.
- Collecting and analyzing customer feedback.
- Responding to customer reviews.
- Developing and documenting knowledge into helpful content.
Skills Required
- Good communication
- Grasping power
- Listening Skill
- Product Knowledge
- Computer Operating
- Coordination
Perks and benefits
Performance-based Incentive + Good Appraisal and growth