- Provide technical support to customers on product selection, specifications, application and integration.
- Support customer design teams to achieve design-ins and design-wins, and track the number of design-wins that convert to commercial billing as a primary success metric.
- Conduct product demonstrations, technical presentations, evaluations and proof-of-concepts.
- Analyze customer requirements and recommend suitable components/solutions from the company's portfolio.
- Work with the sales team on technical aspects of opportunities, BOMs and cross-references.
- Liaise with principals/manufacturers' FAEs for technical queries, samples, FAQs and issue resolution.
- Troubleshoot field/application issues and provide root-cause analysis and corrective support.
- Conduct technical training for customers and internal sales teams.
- Stay updated on recent products, technologies and competitor offerings.
Preferred candidate profile:
- Strong electronics and application engineering knowledge
- Customer-facing technical communication and presentation
- Problem-solving and troubleshooting ability
- Ability to translate customer needs into solutions
- Willingness to travel for customer visits
- Collaboration with sales and principal teams
📌 Field Application Engineer (FAE) (Bengaluru)
🏢 Netport Systems
📍 Bengaluru
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