Business Development:

- Managing Marketing and business acquisition activities, which includes, Identify the potential clients, corporates, business house & approaching the clients through cold calling, references and emailing.
- New Business creation and expansion of current client and territory base as assigned through given leads
- Send cordial greeting & knowledge mailer to the prospective clients in order to convert the lead.
- Preparation of best & competitive package to import customers which includes Liasoning with CHAs, Transporters & freight forwarders
- Coordinate & arrange appointments with Export/Import potential clients with the respective HOD in order to convert the lead
- Identify prospective clients, assess business potential and convert into customers
- Identify prime customers and build relationships with the aim of deepening the business
- Add at least 02 new Export/Import customers every month

Client & Relationship Management:

- Provide single window solution to new/existing clients by offering inhouse transportation and customer service.
- Serve as KAM for special assigned customers
- Timely Collection of outstanding dues in coordination with the account receivable team within the commercial terms agreed




- Timely resolving of old debts by taking approvals from the management
- Seek approval from the head, if waiver is required to be given to the customers depending on the volume & business receiving from them.
- Ensure proper communication, meeting and co-ordination with the clients for smooth operation and better service level.
- Always keep special focus on the prime customers.
- Timely take approvals of recent clients and renewing old commercials
- Ensure all Client queries by phone/fax/mail are answered & resolved as per the agreed timelines.

Discuss and work in conjunction with interdepartmental team to ensure client performance is satisfactory and is up to date

- Terms and condition of agreement should be clearly stated, communicated to clients, team members and internal stakeholders (e.g. Customer service, Operations, Finance desks)
- Be responsible for managing the expectations of the management and act as good ambassador of the companys brand

MIS & General:

- Prepare sales plan and achievement report on time
- Maintain and update sales database
- Updating of IHC on regular basis Role & responsibilities

📌 Executive (Jodhpur)
🏢 J M BAXI
📍 Jodhpur