THE WORK: Join us in creating a vibrant setting where you can build knowledge and support others. You will participate in problem-solving discussions, contributing to a culture of collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how you can make a difference in our organization!

- Assist in ensuring production systems are available and operating effectively.

- Support the resolution of incidents and outages in a timely manner.

- Help facilitate the restoration of services to the production environment.

- Contribute to the establishment of disaster recovery procedures.

- Maintain data retention practices to ensure compliance and efficiency.





HERE''S WHAT YOU WILL NEED:

- Beginner proficiency in Service Desk Management.

- Bachelor''s Degree in relevant field of studies.

- It is advantageous to have prior experience in relevant related skills.

BONUS POINTS IF YOU HAVE:

- Intermediate proficiency in Customer Service.

- Beginner proficiency in Technical Support.

- Advanced proficiency in Problem Solving.

- Intermediate proficiency in Communication Skills.

- Beginner proficiency in Data Analysis.

Qualification

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru