- Source and identify qualified tutors through job portals, LinkedIn, referrals, social media, and other hiring channels.
- Screen, interview, evaluate, and onboard tutors based on client requirements and subject expertise.
- Assign suitable tutors to students by matching skills, availability, budget, and learning requirements.
- Ensure timely closure of 10+ tutor requirement tickets while maintaining defined turnaround time (TAT).
- Coordinate with students, parents, tutors, Sales, and Support teams for smooth tutor allocation and demo scheduling.
- Negotiate tutor payouts, availability, and engagement terms while ensuring company profitability.
- Follow up with tutors and clients until successful class confirmation and requirement closure.
- Maintain accurate records of tutor profiles, hiring status, ticket updates, and onboarding details in the CRM.
- Build and maintain a solid tutor database to fulfill urgent and future client requirements efficiently.
- Achieve monthly KPIs related to tutor hiring, ticket closure, client satisfaction, tutor retention, fulfillment targets, and revenue contribution.