- Maintain and update daily/weekly handover status reports, Track pending handovers and highlight issues causing delays. Prepare periodic reports for management review
- Present weekly/monthly reports on possession progress, pending cases, and customer satisfaction scores, Achieve defined possession and customer satisfaction targets within given timelines
- Ensure all required documents (NOC, payment clearance, possession letter, key handover checklist, etc.) are in place. Maintain proper records of handovers-both physical and digital copies. Coordinate with finance and CRM for clearance and final confirmation
- Liaise with project, maintenance, and housekeeping teams for flat readiness, Coordinate with security and facility teams for access and support during handover
- Capture customer feedback post-handover and escalate concerns to relevant departments,Follow up for quick resolution of post-possession issues (snags, maintenance, etc.).
📌 Facility Executive (Borivali)
🏢 Siddha Group Jaipur
📍 Borivali
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