About MYTYLES MYTYLES is one of India's fastest-growing premium tiles and bathware brands, committed to delivering exceptional customer experiences through innovative showrooms and world-class product displays. We are looking for a proactive and technically skilled professional to manage the complete technical infrastructure and operational support of our Experience Center.

Role Summary The Experience Center Technical & Operations Executive will be responsible for ensuring the seamless functioning of all technical infrastructure and operational facilities within the Experience Center. This role involves managing digital display systems, coordinating with vendors, overseeing installations, handling maintenance activities, negotiating procurement, and ensuring uninterrupted technical operations while supporting overall administration.

Key Responsibilities Technical Infrastructure Management Manage and maintain all LED walls, TVs, display screens, digital signage, kiosks, and interactive displays.

Coordinate installation, commissioning, relocation, and troubleshooting of technical equipment.

Ensure uninterrupted functioning of audio-visual systems during customer visits, meetings, and events.

Coordinate with vendors for repairs, upgrades, preventive maintenance, and Annual Maintenance Contracts (AMCs).

Maintain networking equipment, Wi-Fi connectivity, CCTV systems, printers, and office technology infrastructure.

Perform regular technical health checks and preventive maintenance.

Vendor

Management & Procurement

Identify, evaluate, and onboard reliable vendors for technical equipment and services.

Obtain quotations from multiple vendors and negotiate the best pricing, quality, and delivery terms.

Coordinate purchase requests and follow up until successful installation and commissioning.

Monitor vendor performance and ensure timely service delivery.

Maintain records of warranties, AMCs, invoices,



and service contracts. Operations & Administration

Support the daily operations of the Experience Center by ensuring all technical and facility-related systems are operational.

Coordinate with housekeeping, security, electricians, HVAC, and maintenance teams.

Ensure lighting, display fixtures, and customer demonstration areas remain in excellent condition.

Monitor office assets and maintain an updated asset register.

Assist in planning showroom layouts, product display installations, and recent launches.

Coordinate infrastructure requirements for events, exhibitions, and internal meetings. Asset & Inventory Management

Maintain records of technical equipment, accessories, tools, and spare parts.

Conduct periodic audits of technical assets and consumables.

Recommend timely replacement or upgrades of aging equipment. Compliance & Safety

Ensure all installations comply with safety and operational standards.

Coordinate electrical safety inspections and preventive maintenance.

Maintain documentation related to service reports, warranties, and compliance records.

Required

Skills

Vendor Management

Technical Troubleshooting

Procurement & Cost Negotiation

AV Systems & Digital Signage

Networking Fundamentals

CCTV & Security Systems

MS Office (Excel, Word & PowerPoint)

Asset Management

Facilities Coordination

Problem Solving

Communication & Stakeholder Management

Time Management

Multi-tasking Preferred Technical Knowledge

Digital Signage Solutions

LED Video Walls





Smart TVs and Interactive Displays

HDMI Distribution Systems

Networking (LAN/Wi-Fi)

CCTV Systems

Access Control Systems

Audio Systems

Electrical Coordination

Basic Hardware Troubleshooting Qualification

Diploma / Bachelor's Degree in Electronics, Electrical Engineering, Computer Science, IT, Facilities Management, or any related discipline. Experience

3–6 years of experience in Technical Operations, Facilities Management, Administration, Retail Infrastructure, or Experience Center Management.

Candidates from retail chains, malls, automobile dealerships, electronics showrooms, hospitality, corporate offices, or commercial facilities will be preferred.

Preferred Candidate

Profile

Strong vendor management and negotiation skills.

Hands-on experience with technical installations and maintenance.

Ability to coordinate multiple stakeholders simultaneously.

Cost-conscious with excellent planning abilities.

Willingness to travel between branches when required.

Ability to work independently with minimal supervision.

Key Performance

Indicators (KPIs)

99% uptime of all technical systems.

Timely completion of installations and maintenance activities.

Cost savings through vendor negotiations.

Zero major operational disruptions due to technical issues.

Timely closure of service requests.

Accurate maintenance of asset records and documentation.

High Experience Center readiness for customer visits and events. Why Join MYTYLES?

At MYTYLES, you'll play a key role in creating a premium customer experience by ensuring our Experience Center operates flawlessly. You'll work on exciting technical projects, collaborate with leading vendors, and contribute to building one of India's most innovative retail environments while growing your career in technical operations and administration.

📌 Experience Center Technical & Operations Executive (Bengaluru)
🏢 MYTYLES.COM
📍 Bengaluru