Roles & Responsibilities

- Handle inbound customer calls professionally and courteously.
- Assist customers with travel-related queries, bookings, cancellations, and general information.
- Resolve customer concerns while maintaining high service quality standards.
- Provide accurate information and follow company policies and procedures.

Eligibility

- Graduate Fresher OR Undergraduate with a minimum of 6 months of experience in Customer Service/BPO.
- Excellent verbal communication skills in English.
- Comfortable working in rotational shifts.
- Willing to work from the Gurgaon office.
- Basic computer knowledge and typing skills.

- Location: Gurgaon
- Work Mode: Work from Office
- Working Days: 5 Days a Week
- Shift: Rotational
- Weekly Off: Rotational

- Salary:
- Freshers: 24,000 CTC
- Experienced: 28,000 CTC

Preferred Candidate Profile

- Strong customer-centric approach.
- Positive interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Positive attitude with a willingness to learn.
- Immediate joiners will be preferred.

Contact HR Misbah : (phone hidden)

📌 Walk-in || Customer Support Executive Voice Process KLM DEL SSC (Gurugram)
🏢 Wrixty Services
📍 Gurugram