Product Evangelist - Customer Experience & Growth

Love talking to people Obsessed with great products This ones for you.

Company: Offrd (Sequoia AT) - AI-powered HR platform for Indian businesses

Location: Trivandrum / Kochi / Chennai

Experience: Freshers welcome! (0-6 months experience)

Role type: Full-time, customer-facing

Why this role is different

Most entry-level jobs bury you in tickets and targets. This one doesnt. Youll be the face and voice of Offrd an AI-powered HR platform used by hundreds of Indian businesses. Your job is simple: talk to customers, show them what our product can do, help them succeed, and build relationships that last.

The workload is light. The impact is not. Youll get direct exposure to the founder, real customers, and real business decisions from day one the kind of learning that takes years in a big company.

What youll actually do

- Be the voice of Offrd run product demos on Zoom/Meet, welcome new customers, and make them feel at home.
- Chat, call, connect answer customer questions over calls and chat, and turn confused users into happy fans.
- Show off the good stuff introduce customers to premium features and help them see the value in upgrading.
- Network like a pro build genuine relationships with HR and business owners across India.
- Be the customers champion pass feedback to the product team and help shape what we build next.

Who were looking for

- A natural people person you genuinely enjoy conversations, not just tolerate them.
- Excellent communicator fluent, confident spoken English (Hindi is a big plus for our North Indian customers).




- Agile and self-driven you dont wait to be told; you spot opportunities and go after them.
- Product-passionate you love exploring apps, understanding how they work, and explaining them simply.
- Calm under pressure when a customer reports a problem, you solve it with a smile, not a panic.
- Fresher or up to 6 months experience in customer success, sales, support, demos, or anything people-facing. Attitude matters more than your resume.

One honest thing you should know

Our customers are business owners and HR teams and they sometimes need us in the evenings or on weekends. So this role needs someone happy to take a call or reply to a chat outside 9-to-6 hours. In return, the overall workload is genuinely light, and were flexible with you too. If you see "always reachable, rarely overloaded" as a fair trade, well get along great.

Whats in it for you

- Fast-track learning: work directly with the founder and core team of a growing SaaS startup.
- Real ownership: your customers, your relationships, your wins.
- A career springboard: this role grows into customer success leadership, product, or growth roles.
- A product people actually use: see your work make a difference for real businesses every single day.

Sound like you

Dont overthink the application. Send us your resume with 2-3 lines on why you love talking to people that tells us more than any certificate.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Product Evangelist (Thiruvananthapuram)
🏢 SequoiaAT
📍 Thiruvananthapuram