Role & responsibilities:

We are looking for a Collection Executive to manage overdue and nonperforming customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation.

Key Responsibilities:

- Conduct field visits and follow-ups for overdue/NPA customers.
- Ensure timely recovery of EMIs and closure of delinquent accounts.
- Maintain accurate records of all collection efforts.
- Coordinate with internal teams for dispute resolution.
- Educate customers on repayment terms and settlement procedures.
- Achieve assigned monthly collection targets.

Required Skills & Qualifications:

- Minimum 1 year of experience in collections.
- Strong communication and negotiation skills.
- Twowheeler with valid driving license.
- Local language proficiency preferred.
- Basic MS Excel knowledge.

Salary & Benefits:

- Market-competitive salary
- Performance incentives
- Statutory benefits (PF, ESI)

📌 Executive Collection Officer (Krishnagiri)
🏢 Mahindra Finance
📍 Krishnagiri