Arlo Williamsburg 96 Wythe Avenue, Brooklyn, NY Full Time Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..

Summary Description The Event Services Manager serves as the primary liaison between the hotel and clients following the sale of meetings, Events, weddings, and social events. This position is responsible for planning, coordinating, and executing all event details while ensuring exceptional guest satisfaction and seamless communication across hotel departments.

The Event Services

Manager partners closely with Sales, Food & Beverage, Culinary, Front Office, Housekeeping, Engineering, and Banquets to deliver memorable experiences that exceed guest expectations while maximizing operational efficiency and profitability.

Essential Responsibilities Client Management

Serve as the primary point of contact for clients after contracts have been executed.

Build robust relationships with meeting planners, corporate clients, and event organizers.

Conduct pre-convention and planning meetings to review event requirements.

Respond promptly to client inquiries and maintain consistent communication throughout the planning process.

Conduct hotel site visits with clients when needed.

Event

Planning & Coordination Develop detailed Banquet Event Orders (BEOs), event resumes & Floor Plans.

Coordinate meeting room setups, audiovisual requirements, catering, guest room blocks, transportation, load in and special requests.

Ensure all event specifications are communicated accurately to operational departments.

Conduct weekly BEO and operations meetings with department leaders.

Monitor event timelines to ensure flawless execution.

Assist with internal events (award ceremonies, employee events, internal meetings,



marketing activations, promotional events etc.) as needed.

Event Execution

Ensure that the Banquet Manager has all necessary information in advance of the event

Act as the on-site manager, as needed, during assigned events, either in support of or in lieu of the Banquet Manager.

Anticipate client needs and proactively resolve issues.

Coordinate last-minute changes while minimizing operational disruption.

Ensure banquet and meeting spaces meet brand standards and client expectations.

Conduct post-event follow-up with clients to measure satisfaction and identify future business opportunities.

Operational Collaboration

Partner with Food & Beverage, Culinary, Banquets, Front Office, Engineering, Housekeeping, and Security to execute successful events.

Ensure departments receive timely and accurate event information.

Maintain effective communication regarding room changes, VIP arrivals, and special accommodations.

Step in to fulfill events related duties of the Banquet Manager including scheduling team members etc. in the event of an extended absence of that position.

Financial Responsibilities

Review event contracts and ensure all billing instructions are accurate.

Monitor food, beverage, and rental minimums.

Identify opportunities to upsell catering, audiovisual services, and hotel amenities.

Verify final billing and assist Accounting with event reconciliation when needed.

Administrative Responsibilities

Maintain accurate event documentation within Triple Seat.

Lead weekly BEO meetings.

Assist with maintenance of pars for all inventory items





Assist with inventory as needed.

Maintain consistent communication with Director of Events to ensure they are fully aware of event details.

Salary 75k-82k Annually Apply for Events Services Manager First name (required) Last name (required) Email address (required) Phone number (required) I would like to communicate with the hiring team via text message about my application and next steps. Address (optional) City (optional) AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province Zip/Postal Code (optional) Were you referred by anyone? (optional) Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE AI Usage Notice This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions.

To the extent the employer is using AI, it will be used to analyze a candidate’s video screening interview and to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics and may be used to conduct screening interviews. In the instance that AI will be used to conduct screening interviews, the AI will transcribe the interview and assist in analyzing applicant responses, including to match to employer-identified characteristics.

The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner. By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Arlo Williamsburg

📌 Events Services Manager (Nirsa)
🏢 Arlo Hotels
📍 Nirsa