ER Leader India

? Location: Mumbai, Mahārāshtra, IN

? Industry: Personal care product manufacturing

? Work Setting: Hybrid

Are you an experienced Employee & Labor Relations professional who thrives in complex, highly regulated environments and enjoys influencing business decisions at the highest levels?

We are seeking an Employee Relations & Labor Relations (ERLR) Manager to lead workplace investigations, grievance management, labor relations strategy, disciplinary governance, employment law compliance, and organizational risk mitigation across a large and strategically key market. This role partners closely with HR leaders, business executives, legal, compliance, finance, and operational stakeholders to ensure effective resolution of employee relations matters while supporting business continuity and workforce effectiveness.

The ideal candidate combines deep expertise in employee relations, labor relations, workplace investigations, employment law, performance management, organizational change, and unionized environments with strong stakeholder management and leadership skills.

Key Responsibilities

Employee Relations Leadership

- Serve as the primary advisor on complex employee relations matters.
- Provide strategic guidance to HR and business leaders on:
- Employee Conduct Issues
- Workplace Complaints
- Performance Concerns
- Policy Violations
- Sensitive Employee Matters
- Manage high-risk and high-visibility employee relations cases.
- Support consistent application of organizational ER frameworks and policies.

Workplace Investigations & Grievance Management
- Lead end-to-end workplace investigations involving:
- Employee Complaints
- Misconduct Allegations
- Ethics Concerns
- Harassment Issues
- Grievance Cases
- Conduct case triage and risk assessments.
- Gather and analyze evidence, documentation, and witness statements.
- Manage stakeholder communications throughout investigations.
- Recommend appropriate corrective or disciplinary actions.

Labor Relations & Union Management
- Act as a key advisor on labor relations matters.
- Partner with union representatives and internal stakeholders.
- Support:
- Grievance Resolution
- Collective Labor Matters
- Union Engagement
- Workforce Relations Strategies
- Provide guidance on labor-related risks and business decisions.




- Maintain productive labor-management relationships.

Performance Management Support
- Partner with Business Units and HR Business Partners to proactively manage performance-related matters.
- Support:
- Performance Improvement Plans (PIPs)
- Corrective Actions
- Performance Reviews
- Employee Coaching Strategies
- Ensure performance actions are timely, compliant, and well documented.
- Help leaders navigate complex employee performance challenges.

Disciplinary Governance
- Lead disciplinary review and decision-making processes.
- Facilitate disciplinary action committees involving:
- Finance
- HR
- Legal
- Compliance
- Audit
- Business Leaders
- Ensure disciplinary outcomes are fair, consistent, and legally compliant.
- Maintain governance standards across employee relations activities.

Organizational Change & Workforce Restructuring
- Support workforce transformation initiatives, including:
- Reorganizations
- Reductions in Force (RIFs)
- Business Restructures
- Separation Programs
- Conduct environmental scans and assess workforce risks.
- Minimize employment law and litigation exposure during organizational changes.
- Advise leaders on workforce planning implications.

Employment Law & Compliance
- Interpret and advise on:
- Employment Laws
- Labor Regulations
- Government Requirements
- Internal Policies
- Ensure workplace policies remain current and compliant with legal requirements.
- Monitor regulatory developments and assess business impacts.
- Lead compliance activities related to employee and labor relations.

Contract Workforce & Third-Party Labor Oversight
- Advise on contract workforce management and co-employment risks.
- Support governance of third-party workforce arrangements.
- Guide leaders on compliance requirements related to contingent labor.
- Review vendor workforce engagement practices and associated risks.
- Ensure regulatory compliance across external workforce partnerships.





Leadership Coaching & Capability Building
- Develop leader capabilities in managing employee and labor relations matters.
- Train managers on:
- Performance Conversations
- Workplace Investigations
- Employee Relations Best Practices
- Employment Law Considerations
- Provide practical, business-focused guidance for difficult workplace situations.
- Strengthen organizational capability in managing workforce challenges.

Process Improvement & ERLR Strategy
- Drive continuous improvement across employee and labor relations processes.
- Enhance:
- Case Management
- Standard Operating Procedures
- Investigation Frameworks
- Governance Processes
- Introduce best practices and cultural insights into ERLR operations.
- Leverage external benchmarking and industry trends to modernize ERLR capabilities.

Stakeholder & Executive Engagement
- Collaborate closely with:
- HR Business Partners
- Business Leaders
- Legal Teams
- Compliance Teams
- Finance
- Audit
- Operations Leadership
- Present employee relations risks and recommendations to senior leadership.
- Influence critical workforce decisions through expert advice and analysis.
- Build trusted partnerships across the organization.

Qualifications

Education

Required

- MBA from a Tier 1 or Tier 2 institution.
- Degree in:
- Human Resources
- Business Administration
- Industrial Relations
- Organizational Psychology
- Related Discipline

Experience

Required

- 8–10 years of experience in:
- Employee Relations
- Labor Relations
- Human Resources
- Workplace Investigations
- Employment Law
- Experience in industries such as:
- FMCG
- Pharmaceutical
- BFSI
- Consulting
- Other organizations with dedicated ER functions

Preferred
- Unionized workplace experience.
- Experience supporting large-scale operations and manufacturing environments.
- Experience managing sensitive investigations and executive escalations.

Core Competencies

- Employee Relations
- Labor Relations
- Workplace Investigations
- Grievance Management
- Employment Law
- Performance Management
- Disciplinary Actions
- Union Relations
- Workforce Restructuring
- RIF Management
- Conflict Resolution
- Compliance Management
- HR Business Partnering
- Organizational Change Management
- Stakeholder Management
- Leader Coaching

📌 ER Leader India (Mumbai)
🏢 SoTalent
📍 Mumbai