Job Responsibilities Catering Manager

Position: Catering Manager
Location: Kolkata

Tender Costing & Bid Support

- Prepare accurate and competitive cost estimates for catering tenders published on the GeM (Government e-Marketplace) portal and other government, PSU, corporate, and institutional tender portals.
- Analyze tender documents, scope of work, technical specifications, and commercial terms to develop comprehensive catering cost sheets.
- Calculate food costs, manpower costs, logistics, equipment deployment, overheads, statutory compliance costs, and profit margins while ensuring competitive pricing.
- Coordinate with the management, Head Chef, procurement team, and vendors to obtain quotations and finalize tender pricing.
- Ensure all commercial calculations are accurate, commercially viable, and submitted within the prescribed timelines.
- Assist in the preparation of technical and commercial bid documents and support the management throughout the tender submission process.
- Monitor upcoming catering tenders on GeM and other relevant tender portals and provide recommendations on bidding opportunities.

Key Responsibilities

- Manage the overall day-to-day catering operations and ensure smooth execution of all events.
- Plan, organize, and supervise corporate events, weddings, private parties, and outdoor catering assignments.
- Coordinate with clients to understand their event requirements and ensure complete customer satisfaction.
- Work closely with the Head Chef to finalize menus, production schedules, and food presentation.
- Prepare event operation plans, including manpower deployment, transportation, equipment, and service schedules.
- Recruit, train, motivate,



and supervise catering and service staff.
- Ensure high standards of food quality, hygiene, grooming, and customer service at every event.
- Maintain compliance with FSSAI food safety standards, health & safety regulations, and company SOPs.
- Monitor food and operational costs to achieve maximum profitability while maintaining service quality.
- Coordinate with procurement and vendors to ensure timely availability of food ingredients, equipment, and consumables.
- Manage inventory of crockery, cutlery, glassware, buffet equipment, and other catering assets.
- Handle client feedback, resolve service issues promptly, and maintain strong customer relationships.
- Prepare event reports, operational MIS, and performance reviews for management.
- Support the Catering Sales Manager during site visits, menu tastings, and client presentations whenever required.
- Ensure all company assets are handled properly and returned safely after each event.
- Participate in menu planning, SOP development, and continuous improvement initiatives during the pre-opening phase.
- Be available to work on weekends, public holidays, and flexible schedule based on event schedules.

Pre-Opening Responsibilities

- Assist in setting up the catering operations from the ground up.
- Develop and implement Standard Operating Procedures (SOPs) for operations and service.
- Recruit and train the operations and service team.
- Identify and onboard reliable vendors and suppliers.
- Conduct mock events and trial runs to ensure operational readiness.
- Coordinate with management to establish quality standards and operational workflows before launch.

📌 Catering Manager (Kolkata)
🏢 Spice Blend Catering , Unit of Stewarding India
📍 Kolkata