Epic Patient Access, RTE & Referrals Analyst

Location: Hyderabad

Work Mode: Work from Office (5 Days a Week) No Work from Home / No Hybrid

Shift Timings: 5:30 PM - 2:30 AM IST (Aligned with U.S. Eastern Time)

Job Summary

We are seeking an experienced Epic Patient Access, RTE & Referrals Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Patient Access suite, including Real-Time Eligibility (RTE) and Referrals. The candidate will work closely with patient access, registration, scheduling, revenue cycle, and clinical teams to streamline patient intake, insurance verification, referral management, and front-end revenue cycle processes.

Key Responsibilities

- Configure, maintain, and support the Epic Patient Access, RTE, and Referrals applications.
- Gather, analyze, and document business and operational requirements from patient access, scheduling, and revenue cycle stakeholders.
- Design, build, test, validate, and deploy Epic Patient Access enhancements and system changes.
- Configure and support patient registration, insurance verification, eligibility checks, referral workflows, and authorization processes.
- Support Real-Time Eligibility (RTE) transactions and troubleshoot payer connectivity and eligibility issues.
- Build and maintain referral workflows, work queues, scheduling rules, and insurance-related configurations.
- Troubleshoot application issues and provide timely production support.
- Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
- Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
- Develop and maintain build documentation,



workflow diagrams, technical specifications, and support documentation.
- Collaborate with other Epic application analysts to ensure seamless integration with Cadence, Prelude, Resolute, MyChart, and other Epic modules.
- Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational governance standards.

Requirements

- 3+ years of hands-on experience with Epic Patient Access, Real-Time Eligibility (RTE), and Referrals.

Mandatory Requirements

- Epic Patient Access Certification (Mandatory)
- Minimum 3 years of relevant Epic Patient Access experience
- Experience supporting Real-Time Eligibility (RTE) and Referrals
- Excellent communication skills.
- Willing to work 5:30 PM 2:30 AM IST (Eastern Time Shift).
- Must work from the Hyderabad office (5 days per week).
- Strictly Work From Office No Work From Home or Hybrid.
- Candidates who can join immediately or are currently serving a 1520 day notice period will be given preference.

Preferred Skills

- Experience in U.S. healthcare environments.
- Knowledge of patient access, insurance verification, referral management, authorizations, and revenue cycle operations.
- Experience integrating Patient Access with Epic Cadence, Prelude, Resolute, MyChart, and other Epic applications.
- Understanding of Epic implementation methodology and healthcare interoperability.
- Robust documentation, stakeholder management, and communication skills.

Job Type: Full time

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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