As a Key Account Manager, you'll take charge of strategic enterprise accounts in GoComet, ensuring high-value client relationships, revenue growth, and exceptional service delivery. This is a customer-facing, quota-carrying role with immense growth potential.

Your Responsibilities ? Client Relationship Management Act as the primary point of contact for strategic U.S. enterprise clients. Build long-term, trust-based relationships by understanding client needs and ensuring satisfaction. ? Strategic Planning & Account Growth Develop and execute tailored account strategies to achieve revenue goals. Identify upsell and cross-sell opportunities to maximize client value. ? Customer Success Focus Drive client retention and satisfaction by ensuring timely communication, issue resolution, and delivering consistent service excellence. ? Revenue Ownership Meet or exceed quarterly/annual revenue targets through proactive account management and opportunity identification. ? Internal Collaboration Partner with sales, product, engineering, marketing, and support teams to create a unified approach to customer success and business outcomes. ? Reporting & Analytics Track account health, generate actionable insights, and report key metrics to stakeholders.

Use data to drive strategic account decisions.



? Contract Management Lead contract renewals and negotiations, ensuring win-win outcomes for clients and GoComet. ? Market & Competitive Insight Stay ahead of market trends, competitor offerings, and logistics innovations to offer valuable insights to clients.

Who You Are ✔ 5–8 years of experience in enterprise account management, customer success, or sales roles (preferably in SaaS or supply chain/logistics tech) ✔ Proven track record of hitting/exceeding revenue and customer satisfaction goals ✔ Excellent communication, negotiation, and interpersonal skills ✔ Self-starter with the ability to work independently in a remote-first team ✔ Solid analytical skills and a data-driven mindset ✔ U.S. work authorization required What We Offer ? Collaborative, innovative, and growth-focused team culture ? Comprehensive health insurance for employees & family ⏰ Flexible working hours & remote work options ? Opportunity to work on cutting-edge technologies ? Professional development and upskilling support ? Regular team-building events, fun activities, and a vibrant workplace ? Join a global team making real-world impact in logistics

📌 Enterprise Key Account Manager (Navi Mumbai)
🏢 GoComet
📍 Navi Mumbai