Job Summary

Job Title: Senior Engineering Manager

Location: Bengaluru

At 7-Eleven, we are disruptors, makers, and innovators. Our mission is to create digital products that positively impact hundreds of thousands of people every day. We are looking for an experienced Senior Engineering Manager to join our team to lead and drive the execution of high-impact software projects, ensuring high-quality technical delivery while fostering a culture of innovation and collaboration.

The Senior Engineering

Manager plays a pivotal role in driving technology delivery, platform scalability, and organizational growth across multiple product lines within the GSC. This role combines deep technical leadership, execution excellence, and people development with a strong focus on aligning GSC delivery to global business priorities.

The Senior Engineering

Manager partners closely with Product, Business, and Architecture leaders across geographies to ensure the GSC operates as a trusted innovation and execution hub, delivering measurable impact at scale.

Responsibilities

- Execution and Delivery Excellence Oversee multiple engineering teams, ensuring predictable, high-quality, and timely delivery across sprints and releases.
- Execution and Delivery Excellence Translate global business and product priorities into executable delivery plans with explicit milestones and success measures.
- Execution and Delivery Excellence Define delivery governance, metrics, and review cadences that provide visibility to global stakeholders.
- Execution and Delivery Excellence Drive continuous improvement in release velocity, quality, and predictability through automation, observability, and CI/CD efficiency.
- Execution and Delivery Excellence Lead modernization initiatives that strengthen performance, scalability, and technical debt reduction across products.
- Technical Leadership and Platform Evolution Collaborate with Principal Architects and senior engineers to evolve platform architectures for scale, resilience, and performance.
- Technical Leadership and Platform Evolution Drive the adoption of modern, cloud-native, event-driven, and API-first design patterns.
- Technical Leadership and Platform Evolution Build and promote reusable frameworks, components, and shared services that accelerate global delivery.
- Technical Leadership and Platform Evolution Ensure architectural alignment across product lines and markets, balancing innovation with maintainability.
- Technical Leadership and Platform Evolution Champion technical governance, design reviews, and long-term technology vision for the GSC.




- People Leadership and Capability Building Lead and mentor multiple Engineering Managers and Senior Engineers, fostering a high-performance, accountable, and inclusive culture.
- People Leadership and Capability Building Drive succession planning, career progression frameworks, and structured technical mentorship programs.
- People Leadership and Capability Building Partner with global and local HR teams to strengthen GSC's engineering brand and attract top-tier talent.
- People Leadership and Capability Building Institutionalize best practices in software craftsmanship, code quality, and design standards.
- People Leadership and Capability Building Build organizational capability and leadership depth to enable the GSC's next phase of growth.
- Cross-Team Collaboration and Global Alignment Partner with Product, Design, and Business leaders across geographies to shape technical roadmaps and influence product direction.
- Cross-Team Collaboration and Global Alignment Manage dependencies across global teams, ensuring clarity of ownership, alignment of goals, and seamless execution across time zones.
- Cross-Team Collaboration and Global Alignment Represent GSC in global reviews and planning forums, driving visibility for engineering outcomes and innovation.
- Cross-Team Collaboration and Global Alignment Foster a one-team culture by building strong communication, transparency, and alignment between global and GSC teams.
- Cross-Team Collaboration and Global Alignment Lead trade-off discussions, ensuring the right balance between speed, quality, and long-term scalability.
- Operational Excellence and Risk Governance Own the operational health of delivered systems ensuring reliability, performance, and compliance with defined SLAs.
- Operational Excellence and Risk Governance Lead root cause analysis RCA and drive preventive action through continuous learning and process improvement.
- Operational Excellence and Risk Governance Establish robust governance around quality, change management, and release readiness.
- Operational Excellence and Risk Governance Drive FinOps and cost optimization initiatives, ensuring efficient use of cloud and infrastructure resources.




- Operational Excellence and Risk Governance Maintain alignment with enterprise standards on security, privacy, and compliance.
- Strategic Growth and Transformation Contribute to defining the GSC's technology charter, maturity roadmap, and future operating model.
- Strategic Growth and Transformation Drive automation, AI/ML, and platform-first initiatives that elevate GSC from a delivery center to a center of innovation.
- Strategic Growth and Transformation Partner with global leadership to scale products and platforms into new markets and regions.
- Strategic Growth and Transformation Identify reuse opportunities, accelerators, and global process improvements that reduce cycle time and enhance productivity.
- Strategic Growth and Transformation Enable long-term business value creation through platform scalability, standardization, and engineering excellence.

Technical Expertise

- 12+ years of experience in software development and engineering leadership, with 4-6 years in people management roles.
- Proven experience managing multiple engineering teams or product lines in large-scale enterprise or GSC environments.
- Deep hands-on understanding of distributed systems, cloud-native architectures (AWS, Azure, or GCP), and API-first design.
- Proficiency in backend or full-stack technologies (Java, Node.js, or similar), RESTful APIs, and microservices.
- Strong foundation in CI/CD automation, observability, DevOps practices, and cost-optimized cloud operations.
- Experience in modern data integration, system interoperability, and multi-tenant architecture design.

Leadership and Behavioral Competencies

- Strategic thinker with the ability to connect engineering outcomes to business impact.
- Exceptional communication and stakeholder management skills across global teams.
- Demonstrated success in leading cross-functional, multi-region programs with high complexity.
- Deep understanding of Agile methodologies and product-oriented engineering culture.
- Strong focus on operational excellence, delivery discipline, and measurable outcomes.
- Passion for mentoring leaders, nurturing innovation, and strengthening GSC identity.

Education and Experience

- Experience in highly available, large-scale enterprise systems and performance tuning.
- Experience working in retail or cloud-native product development.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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