INTEGRATED COMMAND CENTER L1 - CC OPS Technical Requirement
- Minimum of 2 years of Experience in Datacentre tools monitoring and operation
- Must have worked with large customers
- Experience in Monitoring of real-time performance of computer system and controlling system from one tool to another tool.
- Eager to learn new tools
- Good Knowledge of Server / Network monitoring environment
- Ability to monitor system threshold, identification failure, action and resolving issues quickly
- Experience in Datacentre facility monitoring
General Requirement
- Willingness to work in 24/7 shift environment (Including nights, weekends and holidays)
- Strong trouble shooting skills
- Ability to work well under- pressure within high performance driven environment
- Very good communication skills (both written and verbal).
- Understanding of ITIL methodology and processes.
- Up-to date technical knowledge
- Root cause analysis preparation, meeting SLA
- Service/client centric approach.
Key Responsibilities
INTEGRATED COMMAND CENTER L1 - CC OPS Technical Requirement
- Minimum of 2 years of Experience in Datacentre tools monitoring and operation
- Must have worked with large customers
- Experience in Monitoring of real-time performance of computer system and controlling system from one tool to another tool.
- Eager to learn current tools
- Good Knowledge of Server / Network monitoring environment
- Ability to monitor system threshold, identification failure, action and resolving issues quickly
- Experience in Datacentre facility monitoring
General Requirement
- Willingness to work in 24/7 shift environment (Including nights, weekends and holidays)
- Strong trouble shooting skills
- Ability to work well under- pressure within high performance driven environment
- Very good communication skills (both written and verbal).
- Understanding of ITIL methodology and processes.
- Up-to date technical knowledge
- Root cause analysis preparation, meeting SLA
- Service/client centric approach.
Skill Requirements
INTEGRATED COMMAND CENTER L1 - CC OPS Technical Requirement
- Minimum of 2 years of Experience in Datacentre tools monitoring and operation
- Must have worked with large customers
- Experience in Monitoring of real-time performance of computer system and controlling system from one tool to another tool.
- Eager to learn new tools
- Good Knowledge of Server / Network monitoring environment
- Ability to monitor system threshold, identification failure, action and resolving issues quickly
- Experience in Datacentre facility monitoring
General Requirement
- Willingness to work in 24/7 shift setting (Including nights, weekends and holidays)
- Strong trouble shooting skills
- Ability to work well under- pressure within high performance driven environment
- Very good communication skills (both written and verbal).
- Understanding of ITIL methodology and processes.
- Up-to date technical knowledge
- Root cause analysis preparation, meeting SLA
- Service/client centric approach.
Other Requirements
INTEGRATED COMMAND CENTER L1 - CC OPS Technical Requirement
- Minimum of 2 years of Experience in Datacentre tools monitoring and operation
- Must have worked with large customers
- Experience in Monitoring of real-time performance of computer system and controlling system from one tool to another tool.
- Eager to learn new tools
- Good Knowledge of Server / Network monitoring environment
- Ability to monitor system threshold, identification failure, action and resolving issues quickly
- Experience in Datacentre facility monitoring
General Requirement
- Willingness to work in 24/7 shift environment (Including nights, weekends and holidays)
- Strong trouble shooting skills
- Ability to work well under- pressure within high performance driven environment
- Very good communication skills (both written and verbal).
- Understanding of ITIL methodology and processes.
- Up-to date technical knowledge
- Root cause analysis preparation, meeting SLA
- Service/client centric approach.