Job Summary The Engineer - Technical Support L1 will provide essential support for the installation and maintenance of electrical systems. This role requires a proactive individual with a strong technical background and the ability to troubleshoot and resolve issues efficiently.

Duties and Responsibilities

- Assist in the installation and configuration of electrical systems.

- Provide technical support and troubleshooting for electrical issues.

- Conduct routine maintenance and inspections of electrical systems.

- Document and report on service activities and customer interactions.

- Collaborate with team members to improve service delivery and customer satisfaction.

Qualifications And Requirements

- 1-3 years of experience in technical support or a related field.

- Completion of ITI Electrician or equivalent certification.





- Robust understanding of electrical systems and installation processes.

- Excellent problem-solving skills and attention to detail.

- Effective communication skills, both verbal and written.

Key Competencies

- Technical proficiency in electrical systems.

- Ability to work independently and as part of a team.

- Strong organizational and time management skills.

- Customer-focused mindset with a commitment to service excellence.

Performance Expectations

- Meet or exceed service response time targets.

- Achieve high customer satisfaction ratings.

- Maintain accurate records of service activities.

- Continuously improve technical knowledge and skills.

📌 ENGINEER - TECHNICAL SUPPORT (Bhiwandi)
🏢 Network Techlab India
📍 Bhiwandi