Main Responsibilities

- Experiences in working with Cisco routers, switches, firewalls devices.

- Configure, manage, and troubleshoot Palo Alto Firewalls

- Robust understanding on networking and security technologies, protocols.

- In-depth understanding of TCP/IP, switching and routing protocols (BGP, OSPF etc.)

- Experience with network diagnostic, troubleshooting, monitoring and analysis tools (e.g.,

SolarWinds network tools)

- Perform network troubleshooting to isolate and diagnose common network problems and solve

complex problems.

- Experience in network switching - VLANs, Trunks, Link Aggregation

- Good understanding of networking - LAN - Wired & Wireless, WAN, DMZ, Internet, VPN &

Firewalls

- Suggest improvements to network performance, capacity, and scalability.

- IT service management (ITIL) processes familiarity (e.g., change, service request, problem,

incident)

- Prepare and maintain LLD, steady state configuration document, and other relevant technical

documents.

- Weekly and monthly report preparation and presentation.





- Resourcefulness and problem-solving aptitude

- Excellent communication skills

General Responsibilities

- Maintain and update configuration documents.

- Maintain assets and software license / subscriptions.

- Vendor co-ordination and support

- Maintain SLAs and do timely escalations.

- Report all incident/service/change requests in helpdesk tool.

- Provide after hour support in case of emergencies and occasional weekend maintenance

Qualification

- Graduate or above

- 5+ years of total

Experience

- CCNA Certification

- Palo Alto (PCNSA /PCNSE) similar(Optional)

Skills

- Excellent troubleshooting skills

- Proven experience as Network engineer or similar role

- Paloalto firewall experience.

- Exceptional organizing and time-management skills

- Very good communication abilities

- Routing, Switching, Firewall & Wireless network Configure, manage, and troubleshoot

- Juniper, Cisco ASA,

- Reporting

📌 Engineer – IT Infra – Network (Thrissur)
🏢 Soffit Infrastructure Services (P
📍 Thrissur