- 5-13 years of overall IT experience.
- 3+ years of hands-on experience in ServiceNow ITAM.
- Robust implementation experience in SAM Pro and/or HAM Pro.
- Experience with CMDB, Discovery, and Asset Lifecycle Management.
- Good understanding of software licensing concepts and compliance processes.
- Experience with ServiceNow integrations and workflow automations.
- Strong analytical and stakeholder management skills.