Job Summary

Global Experience Specialist - Global Alliances & Channels

Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform.

Location: Chennai, India | Work Model: Hybrid

Responsibilities

- Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline, and support the global partner onboarding journey.
- Monitor partner certifications and overall program compliance proactively, ensuring accurate records and baseline readiness.
- Support the end-to-end rollout of global partner enablement initiatives, assisting theater Alliance leaders with critical logistics, scheduling, and learning material distribution.
- Troubleshoot partner access challenges regarding portals, learning management systems (LMS), and cloud training environments across global time zones.
- Analyze enablement metrics and performance indicators, generating structured reports to identify gaps in partner readiness and training.
- Maintain a centralized repository of enablement content and assets, ensuring all materials remain current and easily discoverable by global partners.

Required Qualifications

- Bachelors degree in Business Administration, Human Resources, Education, Information Technology, or a related field.
- 1-3+ years of experience in partner enablement, training coordination, talent development, partner success, or similar B2B corporate support roles.
- Proven ability navigating and updating learning management systems (LMS), partner portals,



and enterprise CRM software like Salesforce.
- Exceptional verbal and written English communication skills, with a track record of interacting professionally with diverse global stakeholders.
- Highly organized self-starter who can manage logistics independently while remaining integrated with global theater leaders across multiple time zones.

Preferred Qualifications

- Prior experience within a fast-paced software-as-a-service (SaaS) or enterprise software corporation.
- Experience with content management systems and tracking technical certifications at scale.
- We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.

#PartnerEnablement #TalentDevelopment #GlobalAlliances #SaaS #ProjectManagement

Tools and Resources

- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities:



Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Advantages vary by country please ask your Talent Acquisition contact for details specific to the location you are applying to.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Global Experience Specialist - Global Alliances & Channels (Chennai)
🏢 Appian
📍 Chennai