Job Summary

As a Senior Technical Consultant (Shift Lead) in the Shared Data/ODSP Factory, you will lead on shift technical delivery for tenant to tenant migrations of collaboration content across Microsoft 365, typically SharePoint Online, OneDrive for Business and associated Teams/M365 Group content structures. You will run a controlled, metrics driven migration factory, ensuring runbooks are executed consistently, migrations are scheduled and monitored, permissions/metadata fidelity is validated and defects are remediated efficiently. You will be accountable for shift throughput, quality gates, evidence capture and operational reporting while coordinating escalations and ensuring seamless handovers across the 24x7 model.

Responsibilities

- Lead technical execution of SharePoint/OneDrive/ODSP migration waves during your shift, ensuring runbook adherence and predictable throughput.
- Own shift triage for failures (throttling, permissions mapping issues, blocked files, metadata/versioning exceptions, large list/library constraints, URL/path constraints).
- Validate readiness: source/target access, migration accounts/consents, pre checks, quota constraints and cutover schedule alignment.
- Configure, schedule and monitor migration jobs using the approved toolset (native and/or third party), proactively identifying risks before they become wave blockers.
- Enforce quality gates: sampling/validation outcomes, permission parity checks, metadata fidelity and user experience verification.
- Maintain operational control of the shift backlog and prioritise tasks based on cutover plans, dependencies and SLA.
- Produce and manage evidence packs per wave: migration reports, exception logs, remediation records, sign off artefacts and audit trail completeness.
- Coordinate handovers with clear exceptions, blockers and next actions; ensure continuity of long running migration jobs across shifts.
- Drive continuous improvement: update runbooks,



known error catalogues and operational dashboards; reduce recurring failures and rework.
- Manage escalations (vendor support, platform support pathways, programme technical leadership) with complete diagnostic context and clear asks.

Requirements

Must Have

- Delivered at least one production tenant to tenant migration of SharePoint Online and/or OneDrive (ODSP) content as a senior SME/lead.
- Deep expertise in SharePoint Online/OneDrive architecture concepts relevant to migration: site structures, permissions models, sharing/links, metadata/versioning, information architecture constraints.
- Hands on experience with migration tooling in this space (e.g., ShareGate and/or Quest ODM or equivalent) and the ability to run migrations at scale.
- Proven ability to run migration operations in a factory model: scheduling, monitoring, exception handling and quality gates at high volume.
- Robust understanding of security/compliance impacts in migrated content (sensitivity labels/retention behaviours where applicable; access governance, least privilege).
- Strong runbook discipline and evidence capture practice; comfortable being held to audit standards for every wave.

Good to Have

- Experience migrating Teams associated content dependencies (files in SharePoint, OneDrive artefacts linked to user data used by collaboration features) and coordinating sequencing.
- Familiarity with multi geo considerations and URL/domain nuances that can impact migration execution.
- Microsoft certifications relevant to Microsoft 365 administration (e.g., MS 102) or SharePoint specialism,



or equivalent experience.
- Experience using PowerShell/Graph for reporting, bulk checks, or automation around migration readiness and validation.
- Knowledge of data governance, information architecture and content lifecycle management in Microsoft 365.

Interpersonal & Consulting Skills

- Keeps shift teams focused on plan and standards; prevents uncontrolled variation in execution.
- Communicates clearly with upstream/downstream disciplines (Identity, Teams, Adoption, Security) to manage dependencies and unblock progress.
- Escalates early and responsibly with evidence; avoids late surprises .
- Coaches engineers to solve problems systematically (root cause, pattern recognition, runbook refinement).
- Strong stakeholder communication habits suitable for a major programme: concise, factual, action oriented updates.
- Builds trust through calm leadership during cutovers and operational incidents.

Typical Deliverables / KPIs

- Throughput: sites/OneDrives migrated per shift; data volume migrated vs plan.
- Defect rate: percentage of migrations requiring re run; recurring exception types reduced over time.
- MTTR: resolution time for migration blockers and priority incidents.
- Evidence capture: percentage of waves with complete exportable reports and sign off records.
- SLA: scheduled cutovers achieved on time with managed risk and exceptions logged.

Shift / Working Pattern Notes

- This role operates within a three shift 24x7 Factory model. The specific rota will be confirmed, but shift handovers are mandatory and performance is measured on shift outcomes. Peak cutover windows may require schedule flexibility.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Technical Consultant - Shift Lead (Noida)
🏢 Kyndryl
📍 Noida