Walk-In Drive | End User Computing (EUC) Engineer MS Teams & Microsoft 365
Location : Chennai
Interview Mode : Face-to-Face Walk-In Drive
About the Role :
We are hiring experienced End User Computing (EUC) Engineers for a Face-to-Face Walk-In Drive in Chennai. If you have hands-on experience supporting end-user environments, Microsoft 365, and MS Teams, this is an excellent opportunity to join a dynamic IT support team delivering enterprise-grade workplace solutions.
Key Responsibilities :
- Provide end-user support for desktops, laptops, and workplace technologies.
- Install, configure, and troubleshoot Microsoft Office applications and Windows environments.
- Support Microsoft 365 services, including Outlook, OneDrive, and Teams.
- Configure and troubleshoot Microsoft Teams, including Teams Voice (where applicable).
- Diagnose and resolve hardware, software, and network-related issues.
- Handle user incidents, service requests, and escalations within SLA timelines.
- Coordinate with infrastructure and application support teams to resolve complex issues.
- Maintain documentation, asset records, and support procedures.
- Deliver excellent customer support while ensuring high user satisfaction.
Required Skills:
- 68 years of experience in End User Computing (EUC) or Desktop Support.
- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Hands-on experience with Microsoft 365 (Office 365) administration and support.
- Good understanding of Microsoft Teams, including Teams Voice (preferred).
- Experience troubleshooting Windows OS, desktop/laptop hardware, printers, and peripherals.
- Strong communication, customer service, and problem-solving skills.
Preferred Skills:
- Experience with Active Directory and Azure Active Directory.
- Knowledge of Intune, SCCM, or endpoint management tools.
- ITIL Foundation certification is an added advantage.
- Exposure to ServiceNow or similar ITSM tools.
Walk-In Details:
- Interview Location: Chennai
- Mode: Face-to-Face Walk-In Drive
- Experience Required: 68 Years
Why Join Us?:
- Opportunity to work with enterprise Microsoft technologies.
- Collaborative and fast-paced work environment.
- Growth opportunities in End User Computing and Workplace Services.
- Exposure to Microsoft 365, Teams, and modern workplace solutions.
- Be part of a customer-focused IT support organization.
📌 End User Computing Engineer - Active Directory (India)
🏢 SYSMIND
📍 India