? We're Hiring: Microsoft Dynamics 365 Functional Consultant (Finance & Operations)
Team Lead / Assistant Manager | Level 1 Support
Are you passionate about solving business challenges through Microsoft Dynamics 365? Do you enjoy working with users, optimizing processes, and driving operational excellence?
Join our growing team as a Microsoft Dynamics 365 Functional Consultant (Finance & Operations) and play a key role in supporting and enhancing our enterprise ERP ecosystem. This is an exciting chance to work on a global platform, collaborate with diverse stakeholders, and contribute to business transformation initiatives.
What You'll Do
As part of our Dynamics 365 Support & Operations team, you will:
✅ Manage and resolve Dynamics 365 Finance & Operations support requests through JIRA.
✅ Provide Level 1 functional support and troubleshoot business-critical issues.
✅ Manage user access, security roles, and permissions within Dynamics 365 and Azure environments.
✅ Analyze root causes and implement sustainable solutions to improve system performance.
✅ Partner with business users to understand requirements and deliver effective solutions.
✅ Configure Dynamics 365 modules and workflows to support evolving business needs.
✅ Support testing and validation activities for Microsoft release updates and system enhancements.
✅ Collaborate with Microsoft Support and external partners to resolve complex issues.
✅ Create user guides, process documentation, and training materials.
✅ Drive continuous improvement initiatives and help maximize business value from Dynamics 365.
What We're Looking For
Required Qualifications
✔ bachelor's degree in finance, Commerce, or a related field.
✔ Strong functional knowledge of Microsoft Dynamics 365 Finance & Operations with end-to-end process understanding.
✔ Microsoft Dynamics 365 Fundamentals Certification (or equivalent).
✔ Experience working in application support, ERP support, or helpdesk environments.
✔ Excellent analytical, communication, and stakeholder management skills.
Preferred Experience
✔ 6+ years of experience in Dynamics 365 Functional Consulting, Support, or ERP Implementation.
✔ Experience working in Agile or hybrid project environments.
✔ Understanding of integrations, data migration, and ERP best practices.
✔ Ability to work independently while collaborating effectively across teams.
Why Join Us?
? Work with one of the world's leading ERP platforms.
? Be part of impactful digital transformation initiatives.
? Collaborate with talented professionals across business and technology teams.
? Gain exposure to global projects and enterprise-scale operations.
? Continuous learning, certification support, and career growth opportunities.
Ready to Make an Impact?
If you're a Dynamics 365 professional who enjoys problem-solving, process improvement, and delivering exceptional user support, we'd love to hear from you.
Apply today and help shape the future of business operations with Microsoft Dynamics 365 Finance & Operations.
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📌 Dynamics 365 Functional Consultant (India)
🏢 TP
📍 India