Job Purpose To ensure & monitor the allocation of Airport resources at GNIAL to achieve effective operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport. ORGANISATION CHART Head – Airside, AOCC & Slots Duty Manager AOCC Key Accountabilities Accountabilities Key Performance Indicators R esponsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., based on the customer needs and during his/her shift duties. No. of complaints.
On Time
Performance of flights Responsible for timely notification of any Emergencies at the airport as per laid down Airport Emergency Plan (AEP), Bomb Threat Contingency Plan (BTCP), Fire Strategy Plan and Aircraft Hijack Plan during the shift duties. No. of Complaint/ observations reported No of non-compliance Ensure timely notification /implementation of adverse weather condition / warning e.g. Low Visibility procedures (LVP), thunderstorm etc. to all the Airlines,
Ground handlers, non-scheduled operators.
No. of delays reported in dissemination of information. No. of feedback / observation on clarity of information EXTERNAL INTERACTIONS Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements. Govt. agencies (CISF/ATC): Coordination for operational requirements.
INTERNAL INTERACTIONS Department Head, subordinates, peers outside the department. FINANCIAL DIMENSIONS N/A Other Dimensions To manage a team of 7 staff or more in shifts Interaction with internal and external stakeholders.
Education Qualifications Graduate / Post Graduate from reputed university Proficient in MS Office especially in Excel, Word and Power point etc. Proficient in using different software Relevant Experience Minimum 12 years of aviation experience in Operations COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving &
• Analytical Thinking Planning &
• Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution &