- Conduct meetings with customers for EMI and overdue collection as directed by the Collections team.
- Act as the main point of contact (PoC) for customers within the cluster, ensuring effective communication and resolution of issues.
- Gather continuous feedback from customers to improve service delivery and customer satisfaction.
Skills and Background
- Ability to liaise effectively with local authorities such as Police and Court officials.
- Graduate qualification required.
- Minimum 2 years of work experience in a related field.