Date Posted

2026-07-29

Country: India

Location: 1st Floor, Embassy Vajram Onyx, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bengaluru, Karnataka - 560103, India.

Job Title: Director, Audit & Internal controls

Role Summary The Lead – Shared Services SOX Testing & Controls is responsible for leading a centralized SOX testing and controls assurance team based in India. This role drives end-to-end ICFR test execution, control gap assessments, and external audit support, while continuously enhancing the maturity of the shared services control environment.

The role plays a critical part in advancing the organization’s “managed service” SOX model, increasing reliance from external audit, and ensuring consistent, high-quality testing across global entities and outsourced partners.

Provide assurance to the Finance Leadership that outsource processes, with Genpact, are well designed and monitored for effectiveness and remain SOX compliant.

On a typical day you will:

- SOX Testing & Assurance Delivery

Lead execution of SOX testing (design and operating effectiveness) across global entities, including both centralized and business-managed controls

Oversee testing across key finance cycles (R2R, P2P, O2C/C2C), including automated and manual controls

Ensure consistent application of standardized testing methodologies, documentation, and quality review processes

Deliver timely and high-quality outputs aligned with external audit (PwC) reliance requirements

- Gap Assessments & Control Framework Development

Perform control design assessments and gap analysis across entities, processes, and system implementations

Provide recommendations to strengthen control effectiveness and prevent recurrence of issues

Review and validate control frameworks (including adapted/outsourced models such as Genpact) to ensure appropriate design, ownership, and coverage

Support transformation initiatives, including new system implementations and process redesigns

3.

External

Audit & Use of Others (UOO) Support

Act as a key liaison between internal teams and external auditors

Coordinate end-to-end audit support, including:

Sample selection execution

Evidence collection and validation

Documentation packaging and submission

Ensure readiness for Use of Others (UOO) by maintaining high-quality testing standards and addressing review comments proactively

Drive efficiency by reducing external audit effort through well-prepared deliverables

4.

Continuous Controls

Monitoring (CCM) & Program Evolution

Manage and enhance the Continuous Controls Monitoring (CCM) program, ensuring scalability across entities and leveraging centralization of processes with Genpact

Support expansion of SOX coverage in line with the multi-year strategy to increase centralized testing and audit reliance





Leverage data-driven techniques and automation to improve testing coverage and efficiency

- Governance, Reporting & Stakeholder Engagement

Provide regular updates to senior finance leadership on:

Testing progress and results

Control deficiencies and themes

Remediation status and risks

Team metrics/KPI’s

Participate in governance forums (Controllers, Finance Leadership) as a trusted internal controls advisor

Partner with

Local finance teams

Process owners

Outsourced providers

Internal Audit and Compliance

6.

Issue

Management & Remediation

Oversee identification, tracking, and resolution of control deficiencies and segregation of duties (SoD) conflicts

Ensure root cause analysis and sustainable remediation plans are established

Monitor timely closure of actions and prevent repeat issues

- Team Leadership & Capability Building

Lead and develop a high-performing team (currently ~15 resources)

Drive capability building in

SOX testing methodologies

Documentation quality

Technical controls (e.g., automated controls, interfaces, system-based testing)

Establish a culture of quality, accountability, and continuous improvement

8.

Outsourced Services Control

Governance (Genpact)

Establish governance process and internal control framework over Genpact & GBS; supporting SVP, Global Business Services and Senior Managing Director

Assess control designs for processes managed by Genpact and challenge weakness.

Drive continuous improvement and efficient controls design (more automated vs. manual)

Evaluate and monitor process migrations and system implementations

Ensure outsourced controls remain audit ready

What you will need to be successful:

15+ years of experience in SOX, ICFR, Internal Controls, or Audit

Strong expertise in

SOX testing

Control frameworks and process design

External audit coordination (preferably with Big 4)

Experience working with shared services or outsourced models preferred

Strong understanding of ERP systems (e.g., JDE) and automated controls

Proven ability to manage global stakeholders, teams and complex programs

Strategic thinking with strong execution discipline

Deep understanding of controls, with a continuous improvement mindset

Ability to balance technical rigor with practical business solutions

Strong stakeholder management and communication skills

High attention to detail and commitment to control quality and audit readiness

Quality and timeliness of SOX testing deliverables

Level of external audit reliance (PwC/UOO)





Reduction in audit queries and rework

Effective identification and remediation of control gaps

Team capability growth and scalability of the model

Leveraging new digital tools and ways of SOX testing to better adapt to emerging risks.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a quick-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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📌 Director, Audit & Internal controls (Bengaluru)
🏢 Otis Elevator
📍 Bengaluru