Desktop Support Engineer (New Delhi)

Desktop Support Engineer (New Delhi)

06 Aug
|
SVN SYSTECH INDIA
|
New Delhi

06 Aug

SVN SYSTECH INDIA

New Delhi

Roles and Responsibilities :

- Provide Level 2 (L2) technical support to end-users for desktop-related issues, including hardware and software troubleshooting.

- Troubleshoot and resolve complex technical problems using various tools such as Jira, Ticketing Tools, Office applications, etc.

- Collaborate with other teams to identify root causes of issues and implement solutions to prevent future occurrences.

- Document all incidents, resolutions, and follow-up actions in a timely manner.

Job Requirements :

- 0-4 years of experience in Desktop Support or related field.

- Robust knowledge of L2 level troubleshooting techniques for common desktop-related issues.

- Proficiency in using Jira, Ticketing Tools, Office applications, etc.

📌 Desktop Support Engineer (New Delhi)
🏢 SVN SYSTECH INDIA
📍 New Delhi

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