Role & responsibilities - Solid customer interaction skills. A+ desktop or equivalent skillset
- knowledge of windows operating system workplace
- Good technical skills in solving Windows related issues
- Knowledge of DNS, DHCP, TCP/IP, Networking
- Knowledge of Outlook, O365
- Coordinates with the on-call support provider and other vendors for call closure
- Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)
- MCP/Other hardware-related certifications, ITIL Trained
📌 desktop support engineer (Jhajjar)
🏢 Aforeserve
📍 Jhajjar
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