Language - Ability: English(International) - Proficient
What would you do
Lead, coach, and manage a team of Sales Operations Executives responsible for quote creation and management.
Ensure accurate and timely preparation of customer quotes in accordance with company policies, pricing guidelines, and approval processes.
Monitor team productivity, workload distribution, and service level agreements (SLAs) to maintain operational excellence.
Review and validate complex quotes to ensure accuracy, compliance, and alignment with business requirements.
Act as the primary escalation point for quoting-related issues and provide guidance to team members on resolving challenges.
Collaborate with Sales, Finance, Pricing, Legal, and other cross-functional teams to support the quote-to-order process.
Drive continuous process improvements to enhance efficiency, quality, and customer experience.
Track key performance indicators (KPIs), prepare operational reports, and provide insights to leadership.
Ensure adherence to internal controls, compliance requirements, and documentation standards.
Support onboarding, training,
and development of team members to build a high-performing sales operations team.
Identify opportunities for automation and standardization within quoting and sales operations processes.
Foster a customer-focused and collaborative team environment while ensuring high levels of accuracy and responsiveness.
What are we looking for
- Sales Operations Management
- Adaptable and flexible
- Agility for quick learning
- Prioritization of workload
- Problem-solving skills
- Written and verbal communication
- Sales Order Processing
- Sales Reporting
- Data Processing
Roles and Responsibilities:
- In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on current assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts