Supervise & lead a team of collection agents ensuring high performance meeting daily/weekly/monthly targets
Conduct regular team meetings one-on-one coaching sessions & performance reviews
BPO experience is mandatory
CTC Upto 5.5 LPA
Required Candidate profile
Graduation is mandatory.
Must have exp in E commerce Process.
Must have experience with KPI metrics (Attrition, Shrinkage, AHT, CSAT)
if interested call Priya (phone hidden)
Regards
(phone hidden)
Priya
📌 Team Leader / Sr. Team Leader / Assistant Manager - BPO Operations (Bengaluru)
🏢 Trove Consulting
📍 Bengaluru
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