Role: Procurement - Process AssociateBSv Grade:A3
Role DescriptionRole Overview:
As a member of the team, you will leverage your proficient knowledge of one or more processes to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Is proactive in ensuring the delivery of a customer focused service to client.
As a Senior Process Associate you will be expected to:

- Processing routine PR-PO (reviews Purchase Requisitions for compliance, releases completed Purchase Orders for approval).
- Monitoring preparation of purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirements as well as Client quality requirements.
- Responsible for first line helpdesk support for stakeholders and suppliers, escalates queries to senior team members if necessary.
- Works with ticketing tool & contact external suppliers via email and by phone.
- Answers user queries regarding procurement process via ticketing tool or via phone.
- Handles administrative duties relating to purchases, including tracking orders and ensuring records are kept up to date.
- Ensures compliance to company guidelines, purchasing policies and procedures.
- Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs.

General Responsibilities / Accountabilities:

- Ability to work well with the team and stakeholders.
- Ability to manage priorities, deadlines and tasks in order to accomplish goals.
- Positive communication and interpersonal skills.
- Customer Service skills and client-focus attitude.
- Attention to details, analytical skills and problem-solving skills.
- Basic knowledge of Microsoft Office programs, such as Excel.
- Energetic and willing to learn.

Qualifications (Education/Experience/Certification):

- Any UG graduation is Mandatory.
- Relevant Expericence is Preferable.

CompetenciesProficiency LevelCore BehaviorsLiving Capgemini Values,



Diversity, Life Balancing, Professional Integrity, Client Value & Service Excellence, Collaboration, Flexibility, Initiative, Resilience, Continuous Learning & Self DevelopmentMeets ExpectationsProfessional CompetenciesFoundation Skills: Time/Task Management, Attention to detail, Conflict Management, Decision Making & Judgment, Communicating, Presentation, Influencing4Service & Delivery: Planning & Organizing, Managing & Controlling, Requirements Assessment, Analytical Problem Solving, Solution Design, Project Closure, Documentation4People Leadership: Staff Acquisition, Leadership Conduct, Managing Others, Developing Others5Client Acquisition & Development: Managing Relationships, Executive Interaction, Client Organizational Awareness, Generating & Transforming Opportunities5Innovation & Capability Growth: Awareness of External Environment, Innovation, Capgemini Business Acumen, Knowledge Sharing / Leveraging Knowledge, Reuse, Facilitation5Business Leadership: Business Planning & Execution, Global Perspective, Visionary leadershipN/ATechnology Awareness and Leveraging: Technology Awareness, Technology Leverage4Role Specific CompetenciesBest In Class (BIC) Process: Can apply their creativity to deliver value through domain and process knowledge with an ability to design, improve and innovate processes and services delivered to the client. Demonstrates an ability to access and apply knowledge available through the practice knowledge bases and understand the relevance of the information that they find. Can perform activities in accordance with Capgemini methodologies, desk-top procedures and policies4Technology Intelligence:



Having skills, knowledge and attitude to enable BSV delivery and drive competitiveness through technology. Being familiar with advances in technology and Capgemini platform offers and how they can be best deployed to address specific client situations and drive enhancements.4Commercial Control: Focusing on delivering competitiveness and financial results of the services provided by Capgemini through driving efficiency, cost control, continuous improvement, risk management and the right allocation of assets to deliver innovation and required outcomes.5Advanced Analytics: The systematic approach to transform data and information to actionable insights. To make data driven decisions by focusing on driving insight and determining the next best action. E.g. drive meaningful insight for the clients on cost reduction, revenue improvement, working capital and total cost of ownership4Proficiency Levels1 Master
Role Model

- Demonstrated consistent excellence in applying this competency
- Recognized thought leader on this competency

4 Progressing
Limited practical application
and experience

- Applied this competency but still require guidance to perform successfully

2 Experienced
Extensive practical application
and experience

- Demonstrated consistent achievement in applying this competency
- Is routinely sought out to coach others in the application of this competency

5 Baseline
Theoretical knowledge

- Newly developing this competency and have completed formal training or on-the-job training
- Have limited or no applied experience in this competency and require a high level of guidance to perform successfully

3 Proficient
Practical application and experience

- Have applied this competency independently in many situations
- Capable of coaching others in the application of this competency

N/A Not Applicable

- The competency is not applicable to the grade/role

Company Confidential Page 1 of 2

📌 Procurement Executive (Tiruchirappalli)
🏢 Capgemini
📍 Tiruchirappalli