Microsoft D365 CRM Technical Architect General Information

Location: Pune, India

Work Types: Full Time

Categories: Information Technology

Key Responsibilities

- Lead end-to-end architecture, design, and implementation of Microsoft Dynamics 365 (CRM) solutions, particularly in Sales and Marketing modules.
- Define solution architecture, integration patterns, and technical roadmaps aligned with business objectives.
- Collaborate with business stakeholders, product owners, and delivery teams to translate requirements into scalable technical solutions.
- Provide technical leadership and mentorship to development teams, ensuring adherence to best practices and coding standards.
- Design and implement customizations, including Plugins.
- Workflows.
- Power Automate flows.
- Custom APIs and integrations.
- Architect and implement integrations with external systems using Azure Services (Logic Apps, Functions, Service Bus).
- REST/SOAP APIs.
- Middleware platforms.
- Ensure solution scalability, performance optimization, data security, and governance compliance.
- Establish and enforce coding standards, design guidelines, and DevOps best practices.
- Conduct code reviews, architecture reviews, and solution validation processes.
- Drive adoption and implementation of Power Platform tools (Power Apps, Power Automate, Power BI, Canvas Apps).
- Support upgrades, migrations, and continuous improvement initiatives.
- Troubleshoot and resolve complex technical and architectural issues.

Key Requirements




- Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
- 10 15 years of IT experience, with at least 5+ years in Microsoft Dynamics 365 CRM.
- Robust expertise in: D365 Customer Engagement (Sales, Customer Service, Marketing, Field Service).
- C#, .NET, JavaScript, TypeScript.
- Dataverse and plugin development.
- Power Platform.
- Hands-on experience with Azure cloud services and integration frameworks.
- Deep understanding of solution architecture, data modelling, and security principles.
- Experience with DevOps tools such as Azure DevOps or GitHub Actions.
- Strong knowledge of: RESTful services.
- Event-driven architecture.
- Microservices architecture.
- Excellent communication, stakeholder management, and leadership skills.

Preferred Qualifications
- Microsoft Certifications such as: Dynamics 365 Solution Architect Expert.
- Power Platform Architect certifications.
- Experience in large-scale enterprise implementations.
- Exposure to SAFe / Agile delivery models.
- Knowledge of CI/CD pipelines, ALM strategies, and automated deployments.
- Experience integrating with third-party systems such as ERP platforms or payment gateways.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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