Position Title

DGM - Communications, ISEAM

Reports To

Head - Marketing Communications, ISEAM

Role Type

Team Management

Location

Pune

Responsibilities

Role Purpose

Lead integrated internal and external communications for the ISEAM region (India, Southeast Asia, and Middle East), driving a consistent and high-impact narrative across markets. The role owns media relations, brand positioning, corporate communications, and internal engagement, with a strong focus on share of voice, governance, and stakeholder alignment. It works closely with global and regional teams to ensure consistency of messaging and brand standards.

External Communications Media

- Drive media strategy to improve share of voice (SOV), visibility, and leadership positioning
- Lead PR and media engagement for product launches, leadership visits, and thought leadership
- Manage PR agencies and build strong media relationships
- Ensure consistent brand narrative across PR, social media, and campaigns
- Collaborate with global and regional teams to align messaging and amplify impact

Corporate Communications Compliance

- Own communication for annual reports, quarterly results, AGM, and investor communication
- Ensure accuracy, timeliness, and compliance with corporate and regulatory standards

Internal Communications

- Lead communication for strategy, culture initiatives, HR programs, and organizational changes
- Enable leadership messaging across channels (town halls, campaigns, internal platforms)
- Partner closely with HR and leadership to drive engagement and alignment

Brand, Content Customer Voice

- Act as custodian of brand narrative and social media content quality
- Lead content development across PR, leadership communication,



and digital platforms
- Drive voice of customer (VoC) initiatives and translate insights into brand actions
- Partner with global teams on brand governance and tracking

Team Stakeholder Leadership

- Lead and develop a regional communications team (PR, brand, internal comms)
- Collaborate with cross-functional teams and external partners for integrated execution

Reputation, Governance Reporting

- Drive crisis communication readiness and reputation management
- Establish communication processes and governance frameworks
- Track and report on SOV, media quality, engagement, and brand perception

Qualifications Experience

- MBA/Master's in Communications, Marketing, or related field
- 10-15 years in corporate communications, PR, and internal communications
- Experience across multi-country / matrix environments
- Proven team leadership experience

Success Metrics

- Share of Voice (SOV) and quality of media coverage
- Media engagement and leadership visibility
- Timely, compliant corporate communications
- Brand consistency across PR, social, and campaigns
- Voice of customer insights and brand perception improvement
- Internal communication effectiveness
- Team performance and stakeholder satisfaction

Why This Role Matters

This role shapes how ISEAM is perceived-externally through strong media presence and brand positioning, and internally through transparent and engaging communication that drives culture and strategy execution. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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