- Contact riders via phone calls, WhatsApp, and other communication channels regarding overdue payments.

- Follow up regularly to ensure timely recovery of outstanding dues.

- Coordinate with riders to resolve payment-related queries and provide appropriate solutions.

- Maintain accurate records of recovery status, payment commitments, and customer interactions.

- Prepare daily and monthly recovery reports and update records in the system.

- Achieve assigned recovery targets while maintaining professionalism.

- Coordinate with the Operations and Accounts teams for payment reconciliation and issue resolution.

- Strong communication, negotiation, and convincing skills.

- Strong knowledge of MS Excel and Google Sheets for reporting and record management.

- Valuable analytical, follow-up, and problem-solving abilities.

- Ability to handle difficult conversations professionally and maintain positive customer relationships

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits

- Flexible schedule

- Paid sick time

- Paid time off

- Provident Fund

- Work from home

Work Location: In person

📌 Debt Recovery Officer (Surat)
🏢 EVIFY LOGITECH
📍 Surat