We are looking for a dynamic and customer-focused individual to join our team as a Customer Support Executive Voice. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to manage customer interactions professionally.
Responsibilities
- Handle customer calls and respond to queries in a timely and professional manner
- Provide accurate information about products/services
- Resolve customer complaints and escalate issues when necessary
- Maintain records of customer interactions and feedback
- Ensure high levels of customer satisfaction and adherence to service quality standards
Responsibilities
- Excellent verbal communication skills in English and local languages
- Prior experience in voice process/customer service preferred
- Valuable listening and problem-solving skills
- Ability to work in shifts and handle pressure situations
- Basic computer knowledge
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Submit your details and Our HR team will reach out. At AKSEDGE, We build careers, not just jobs. Innovation,
collaboration, and growth define our culture.
Why Work With Us
Competitive salaries benefits. Opportunities to work on global projects. Employee recognition programs.
AKSEDGE is not just a service provider but works as your extended team. We deliver consistent, high-quality customer experiences that strengthen your brand and improve operational efficiency. By streamlining your support operations and reducing response times, we help you focus on what matters most, growing your business.
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Professional (Noida)
🏢 Aksedge Software
📍 Noida
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