Hiring: Japanese Customer Support Executive (JLPT N2 Certified) – Work From Home Salary upto 14 LPA.

We are looking for a customer-focused Japanese Customer Support Executive to join our team. If you are fluent in Japanese and passionate about delivering exceptional customer service, we'd love to hear from you!

Job Responsibilities

- Provide customer support to Japanese-speaking customers via phone, email, and chat.
- Resolve customer queries and concerns efficiently while maintaining a high level of customer satisfaction.
- Document customer interactions accurately and follow up on unresolved issues.
- Coordinate with internal teams to ensure timely resolution of customer requests.
- Meet quality, productivity, and service level expectations.

Eligibility
- JLPT N2 certification is mandatory.
- Excellent verbal and written communication skills in Japanese and English .
- Prior experience in customer support is preferred; qualified freshers are also encouraged to apply.
- Robust problem-solving, interpersonal,



and multitasking skills.
- Comfortable working in rotational shifts and rotational week-offs.
- Ability to work independently in a remote work environment.

Job Details
- Role: Japanese Customer Support Executive
- Work Mode: Work From Home
- Employment Type: Full-time
- Working Days: 5.5 days per week
- Shifts: Rotational
- Weekly Off: Rotational
- Compensation: Up to ₹14 LPA (based on experience, skills, and interview performance)

Why Join Us?
- Permanent Work From Home opportunity.
- Competitive salary package of up to ₹14 LPA .
- Opportunity to work with an international customer base.
- Supportive and collaborative work environment.
- Excellent career growth and learning opportunities.

Interested candidates with a valid JLPT N2 certification are encouraged to apply. Please share your updated resume to be considered for this opportunity.

📌 Customer support - Japanese Language (Delhi)
🏢 Transcom India
📍 Delhi