We are expanding our customer support team and are looking for a proactive and dedicated customer service executive to assist our customer base.

The Knowledge Academy is a globally recognized training and career development organization, offering 30,000+ courses across various domains, including project management, IT, Data, Business, and leadership. We operate worldwide and are trusted by leading global brands and government organizations for our training excellence.

? Shift Timing: 10 AM – 7PM IST

? Location: Bangalore (Work from Office)

? Company: The Knowledge Academy

Key Responsibilities

- Handle customer support tickets and email queries from clients.
- Communicate effectively to understand customer needs and provide solutions.




- Coordinate with internal departments to ensure timely and accurate query resolution.
- Maintain high service quality and customer satisfaction levels.

Requirements:
- Previous experience in Customer Service/Support roles (preferred).
- Strong communication skills (written & verbal).
- Ability to multitask and prioritize tasks efficiently.
- Problem-solving attitude and a customer-first approach.

Why Join Us?
- Be part of a global training leader with clients across 190+ countries.
- Collaborative work culture and professional growth opportunities.
- Exposure to international customer interactions.

📌 Customer Support Executive--WFO (Bengaluru)
🏢 The Knowledge Academy
📍 Bengaluru