Job Title: Customer Support Executive (Gujarati Language)

Company: Javis Company

Location: Near By Janpth metro

Job Type: Full-Time

Job Summary

Javis Company is looking for a dedicated and customer-focused Customer Support Executive who is fluent in Gujarati . The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and maintaining accurate records using Microsoft Excel.

Key Responsibilities

- Handle customer inquiries via phone, email, or chat in Gujarati .
- Resolve customer issues professionally and ensure high customer satisfaction.
- Maintain accurate customer data and reports in Microsoft Excel .
- Coordinate with internal teams to resolve customer concerns.
- Follow up with customers to ensure complete issue resolution.
- Maintain detailed records of customer interactions.




- Meet daily productivity and quality standards.
- Provide excellent customer service while maintaining a positive attitude.

Requirements
- Fluency in Gujarati (Read, Write & Speak) is mandatory.
- Basic to Intermediate knowledge of Microsoft Excel .
- Good communication skills in Gujarati and basic English/Hindi.
- Robust problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment.
- Graduation or equivalent qualification preferred.
- Freshers and experienced candidates are welcome to apply.

Required Skills
- Customer Service
- Gujarati Communication
- Microsoft Excel
- Problem Solving
- Data Entry
- Time Management
- Teamwork
- MS Office

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