Customer Support Executive (Jaipur)

Customer Support Executive (Jaipur)

06 Aug
|
SAG Infotech
|
Jaipur

06 Aug

SAG Infotech

Jaipur

Roles and Responsibilities

- Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.

- Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.

- Collaborate with internal teams to resolve complex issues that require escalation.

- Document customer interactions using CRM software for accurate tracking and reporting purposes.

- Maintain a high level of professionalism while communicating with customers.

Desired Candidate Profile

- 0-3 years of experience in similar industry.

- Solid communication skills (verbal & written) for effective interaction with customers.

- Basic knowledge of computer hardware, networking fundamentals, and operating systems.

📌 Customer Support Executive (Jaipur)
🏢 SAG Infotech
📍 Jaipur

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