Customer support executive (Chennai)

Customer support executive (Chennai)

06 Aug
|
Nesh Technologies
|
Chennai

06 Aug

Nesh Technologies

Chennai

- Manage large amounts of incoming phone calls

- Generate sales leads

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Pay: ₹10,459.71 - ₹29,807.72 per month

Advantages

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Customer support executive (Chennai)
🏢 Nesh Technologies
📍 Chennai

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