– Customer Support Executive (Hospitality Process) Position: Customer Support Executive – Hospitality Process (MS) Process: Hotel Engine (MS) Job Summary We are looking for dynamic and customer-focused professionals with a hospitality customer support background to join our team. The ideal candidate should possess excellent communication skills and be passionate about delivering exceptional customer service to international clients.

Eligibility

Criteria - Undergraduate or Graduate from any discipline.

- Minimum 6 months of BPO experience in the Hospitality domain (Mandatory).
- Excellent verbal and written English communication skills.
- Comfortable working in rotational shifts.

Roles & Responsibilities - Handle customer queries through voice support.

- Provide prompt and accurate resolutions to customer concerns.
- Deliver exceptional customer service while maintaining quality standards.




- Coordinate with internal teams to ensure timely issue resolution.
- Maintain accurate records of customer interactions.
- Meet productivity, quality, and customer satisfaction targets.

Required Skills - Excellent communication and interpersonal skills.

- Strong problem-solving and customer-handling abilities.
- Ability to multitask in a fast-paced workplace.
- Basic computer knowledge and proficiency in MS Office.
- Willingness to work in rotational shifts and a 5.5-day work week. Assessment - Versant: C1 US Voice Assessment Note: Candidates with at least 6 months of Hospitality or BPO experience and excellent communication skills will be considered. If interested then please share your cv on [email protected]

📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur