Job Summary In this challenging position as Customer Support executive, you will be managing the customer support activities (mainly email, call and Chat support) for a fast growing USA Ecommerce Services Company.

Responsibilities and Duties

- To provide email, call, chat support for international customers
- Take part in daily stand-up meetings
- Utilize and build FAQs, Solution Guides and Knowledge Base
- Maintain up to date and accurate process documentation Compile requirements for IT for new developments
- Support requests from senior management
- Fluency in English is Must.

- Effective written and verbal communication
- Self-driven and goal orientated + strong organizational talent.
- A positive can-do attitude and collaborate with international teams

- Knowledge in Excel

Job Type: Full time Pay: ₹15,000.00 - ₹25,000.00 per month

Shift

- Night shift

Education:
- Bachelor's (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Customer Support Executive( Fresher) (Tiruchirappalli)
🏢 Jobbycart technologies private
📍 Tiruchirappalli