Elpido is looking for a dedicated and customer-focused Customer Support Executive to join our team immediately. If you have excellent communication skills, enjoy interacting with customers, and can confidently resolve queries, we'd love to hear from you.
Job Responsibilities
- Handle customer calls, chats, and emails.
- Answer customer queries and resolve their issues.
- Guide customers about our services and app.
- Follow up with customers whenever required.
- Coordinate with the internal team to resolve customer concerns.
- Ensure customers receive timely and qualified support.
Requirements
- 6 months to 1 year of customer support experience.
- Excellent English communication skills.
- Tamil language knowledge is mandatory.
- Basic computer knowledge.
Work Timings
- 9:00 AM – 6:00 PM
- One weekday off
- Saturday & Sunday are mandatory working days